Meet Our
Client Service Team
Meet the client service team of Falmouth Veterinary Hospital.
We’re pleased to provide exceptional vet care for your pets.
Get To Know Our Client Service Team
We are solely dedicated to your pet’s care. We look forward to getting to know you, and we hope you’ll take the time to scroll down and get to know us.
Ashley
Hospital Attendant
Ashley joined our team in 2022 as a hospital assistant. She has been fulfilling her passion and love of working with animals ever since. Ashley previously worked in dog daycare, boarding, dog walking, and pet sitting.
Ashley grew up in Southern California, with multiple dogs, cats and pocket pets. She always desired to live in a place with seasons. She and her husband and three kids moved to Maine in 2015. She loves living in Maine and feels at home here.
Her outside hobbies include hiking, camping, traveling back to visit family in CA and keeping up with her 3 kids, Goldendoodle, Charlie and Calico Cat, Journey.
Becky BS, LVT
Practice Manager
Becky joined the FVH team in February 2022. She has been working in the veterinary industry for 20 plus years and during that time obtained a bachelor’s degree in Veterinary Technology. Over the course of her career, she has worked as a licensed technician in Massachusetts, New Hampshire and Maine. During her time as a technician, she has spent time working in general practice but has spent a large majority of her career working in specialty medicine which includes working in ER, animal rehabilitation, ophthalmology, internal medicine, surgery, cardiology, and radiology. Prior to her position at FVH, Becky moved from working as a technician to a supervisor role then ultimately to a hospital service manager of a specialty referral hospital. Becky now lives in mid coast Maine with her husband and four children. In her spare time, she loves to spend time with her family, read, and garden!
Beth
Licensed Veterinary Technician
Beth is a Maine native who grew up in Scarborough with a younger brother and a lot of pets: a rabbit, cats, dogs, ducks, and chickens. She graduated from Scarborough High School before attending and graduating from the University of Maine with a Bachelor of Science degree in Animal and Veterinary Sciences. She came to Falmouth Veterinary Hospital in 2002 and became a licensed veterinary technician after sitting for the national exam in January of 2003. She enjoys seeing the bond between clients and their pets and loves that she is able to play a part in enriching and extending that relationship. In her spare time she enjoys baking, gardening, and hiking. She resides in Freeport with her husband, Pete, their young son, Noah, and cats, Mabel and Nick Furry.
Breanna
Veterinary Assistant
Breanna grew up in Richmond, Maine and started working as a veterinary assistant at Falmouth Veterinary Hospital in February of 2023. She grew up with animals which inspired her to work in the veterinary field. Prior to working at Falmouth Veterinary Hospital Breanna worked for three years in assisted living and she has taken some classes at the University of Maine at Augusta for veterinary technology. In her free time, she loves spending time with family, friends and her pets!
Betsy
Bio Coming Soon!
Ali
Bio Coming Soon!
Skylar
Bio Coming Soon!
Sawyer
Vet Assistant – Bio Coming Soon!
Makenzie
Client Service Representative
Makenzie joined the FVH team in July of 2023 after moving back to her home state of Maine from the Virgin Islands! She has a bachelor’s degree in social work with a passion for helping others. After over 10 years in customer service, she decided to finally join the veterinary community at FVH to pursue her love for animals. Makenzie loves to spend time with Maisy and Talulah who are her two beautiful golden retrievers, and Finny her brown tiger tabby cat. Outside of work Makenzie likes to travel, play volleyball, and spend time with her friends and family on the water.
Madison Groomer
Bio Coming Soon!
Kim
Bio Coming Soon!
Hannah M.
Hannah is a southerner turned New Englander who moved to Maine in June of 2023. Hannah became a part of the FVH team in March of 2024. As a lifelong animal lover, she finds working in the veterinary world to be incredibly rewarding. In her spare time, she enjoys being out in nature, listening to audiobooks, and doing yoga. Hannah lives near Portland with her partner, two kids, basset hound, and tabby cat.
Kim
Bio Coming Soon!
Katie
Bio Coming Soon!
Emilie
Client Service Representative
Emilie joined the Falmouth team in the fall of 2020. She has worked in customer service for over 15 years, primarily in human medicine. She brings a variety of skills to the team as a Client service representative. At home, Emilie has two dogs Gunner and Mia and two cats Hope and Faith. While away from work you will find her on the sidelines, cheering on her daughters who play flag football, softball and basketball and cheering on her step-son in the plays he performs in.
Dr. Brian Graves
Veterinarian
Dr. Brian Graves grew up in Connecticut and then came to Maine for his undergraduate degree from Bowdoin College, followed by his doctorate in veterinary medicine from Atlantic Veterinary College in Canada. He completed a veterinary internship in internal medicine and surgery at the Southern California Veterinary Referral Hospital in Irvine, California. He knew after veterinary school that he wanted to return to Maine, so in 2006, he moved back and joined Falmouth Veterinary Hospital. Dr. Graves enjoys sharing his knowledge and helping to educate owners so they can better understand on how to best care for their pets. He also has a special interest in performing ultrasounds on Falmouth Veterinary Hospital patients.
Teresa
Client Service Representative
Bio coming soon!
Cassaundra
Client Service Representative
Cassaundra grew up in Falmouth, Maine and graduated from Falmouth High School in 2010. She graduated from SMCC in 2012, and was in public safety for several years. Cassaundra had never pictured herself in a veterinary office, but now she can’t image working anywhere else. Cassaundra joined the Falmouth Veterinary Hospital team in December of 2022. When she is not working, she is caring for her 7 dogs and 7 cats. Cassaundra spends most of our time outdoors – hiking, swimming, going for walks or just running around outside.
Carly
Veterinary Assistant
Carly earned her A.S. in Veterinary Technology at UMA Bangor and she plans on taking the national veterinary technician licensing exam in the near future to become a licensed veterinary technician.
Carly recently moved back to Maine from Charleston, South Carolina where she lived for two years and worked as a Vet Tech. Carly started working at FVH January of 2023. She has previous experience working in emergency medicine, shelter medicine as well as general practice. Carly has always had a passion for taking care of animals since she was a young girl. She loves assisting in surgery, triaging emergency cases and providing care for patients in critical conditions.
When Carly is not working, she loves to be outdoors, at the beach, reading and spending time with her family and friends. Carly has plans on getting a puppy once she has settled down in her own place.
Emma
Veterinary Assistant/Customer Service Representative
Emma has been at FVH since the winter of 2017, when she relocated back to snowy Maine from Charlotte, NC. In addition to splitting time between the technical and client services teams at FVH, Emma also interned with the ASPCA’s Strategy & Research department, an experience which culminated in her coauthoring a paper published in the Journal of the American Veterinary Medical Association on Family Quality of Life. In 2022 she earned a Masters of Science in Anthrozoology through Canisius College. She lives with her delightfully wild dogs Cora, Hugh, and Abilene, as well as her perfect cat Tucker and an overgrown not-so-perfect little kitten named Keller.
Erin
Veterinary Assistant
Bio coming soon!
Erin
Licensed Veterinary Technician
Erin has been a technician for 8 years. I graduated from the University of New Hampshire in 2015, with an Associate’s Degree in Veterinary Technology. Erin has always been an animal lover and wouldn’t want a career doing anything else. Her two biggest passions are critical care nursing and surgery. She enjoys providing compassionate care to hospitalized patients by supporting them with high-quality nursing care. Seeing patients improve while staying with us is one of her greatest rewards! She also enjoys all aspects of surgery, from monitoring anesthesia to helping patients recover. When Erin is not working, she enjoys spending time with her husband, Evan and their Golden Retriever, Ellie and cat, Marco. They love spending time at the beach, and skiing in the winter. They are so glad they get to call Maine their home!
Dr. Hillary Parlin
Veterinarian
Dr. Hillary Parlin worked as a veterinary technician for about four years and gained valuable insights into both large and small animal medicine prior to becoming a veterinarian. She spent a couple years at a Portland small animal practice and later moved onto the large animal team at Tufts School of Veterinary Medicine. She then stayed at Tufts to pursue her doctorate in veterinary medicine.
The Farmington native extended her animal science training to include a 6-month stint in Zanzibar. If you get the chance, ask her about some of her favorite African animals, including the Oxpecker (that funny bird who sits on the back of elephants).
Dr. Parlin joined us after working at a small animal practice in York, Maine, for several years. She also worked at the emergency clinic in that area.
‘I liked being able to fix things on the spot in the emergency center and rising to an immediate challenge – yet I want to work where I can develop long-term relationships with clients and pets as well. Ideally, I also wanted a practice with several other doctors on board where we could share the tough cases and learn from one another. I feel fortunate to have found all this here in Falmouth.’
Internal medicine, ophthalmology, and cardiology are among Dr. Parlin’s professional interests. When not a work, you’re apt to find her enjoying a hike, sports, travel, cooking or just spending time with her family. She shares her home with husband, Cole, their young children, Glendon and Lida, plus a hound named Kevin.
Karyn
Veterinary Assistant
Karyn grew up in Ohio and earned her bachelor’s degree in Biology from Wittenberg University in 2010. Following college, she pursued professional opportunities in wildlife rehabilitation, becoming a Certified Wildlife Rehabilitator and caring for injured and orphaned wildlife for over a decade at various wildlife rehabilitation facilities across the country. In addition to her wildlife background, Karyn has worked with domestic and exotic animals in the veterinary department at a humane society in Dover, NH. Karyn joined the FVH team in 2022 as a Veterinary Assistant. When not at work, she enjoys reading, practicing the violin, kayaking, and hiking with her partner and two rescue dogs, Libby and Theo.
Kristin B.S., A.A.S.,
Licensed Veterinary Technician – Team Lead and Learning/Development Specialist
Kristin started working at FVH in 2012 as a veterinary assistant.. She has a B.S. in Biology from University of Southern Maine, and an A.A.S. degree from San Juan College in Veterinary Technology. She obtained her LVT status in 2020.
Through her experience in the veterinary field, she has developed special interests in laser therapy and anesthesia. But since becoming a team lead and training director for the technician team, she has been able to pursue her true passion for coaching, mentoring, and educating others in this field. In addition to working at FVH, she will be teaching and assisting lectures and labs for a local community college veterinary technician program.
Outside of FVH, Kristin lives in Portland with her husband Chris, and their 4 children: Laci, Bria, Myles and Cooper. They have a dog (Gryffin) and cat (Max). Her other hobbies include coaching/playing ice hockey, running, Orangetheory fitness classes, hiking, journaling, reading, and spending time with her family and friends.
Dr. Michelle Cook
Veterinarian
Dr. Michelle Cook enjoys practicing the full art of veterinary medicine by using evidence-based medicine and compassion to provide the best care for pets and their families. She particularly enjoys dentistry, geriatric medicine, preventive medicine, and internal medicine.
Dr. Cook earned her BA at Colby College before earning her DVM from The Ohio State University and MPH from the Colorado School of Public Health. She is grateful to live, work, and play in Maine with her family.
Dr. Kerri Whittemore
Veterinarian
Dr. Kerri Whittemore is originally from Saint Cloud, Minnesota, and fell in love with Maine when she came to pursue her undergraduate degree in Biology at Saint Joseph’s College. After earning her degree in 2004, she embarked on an adventure over the pond to the University of Glasgow Faculty of Veterinary Medicine, where she completed her Bachelor’s of Veterinary Medicine and Surgery in 2009. Coming back to Maine was always her goal and in 2011, she ventured back to practice in Boothbay for about 6 years. Missing the city life, she relocated to Cumberland Foreside and joined the Falmouth Veterinary Hospital team in May 2017.
‘My favorite part of veterinary practice is helping to educate owners about preventative and wellness medicine, especially dentistry.’
Dr. Whittemore lives in Cumberland Foreside with her husband Brian, her twins Iona and Charles, and their cat, Jeffrey. In her free time, she loves cooking, knitting, travelling and spending time with her family.
Dr. Laurence O’Hara
Veterinarian
Dr. O’Hara grew up in North Wales in the United Kingdom, and he received his Bachelor’s in Biological Anthropology in 2000 from Cambridge University, Gonville and Caius College in the UK. He then earned his Vet MB with a Special Merit in Veterinary Surgery in 2003. He started his career as an equine vet, and after several years in practice, he went to the Royal Veterinary College in London to undertake a residency in Equine Surgery. He subsequently realized that his main love was small animal practice, and he returned to exclusively small animal practice whilst in the UK. His wife is from Millinocket, and after spending several summer vacations in Maine together, they decided that this was where they wanted to live and raise their family. He joined Falmouth Veterinary Hospital in March 2015 and became a partner in 2018.
Laurence O’Hara has a particular interest in surgery and leads our laparoscopic surgery service, but loves all aspects of general small animal practice.
Dr. O’Hara lives in Falmouth with his wife, Toni, and their sons Geoffrey and Oscar. He enjoys trail running with his two dogs, Chewbacca and Dilly. In what is left of his spare time, he enjoys skiing, boating and playing the guitar.
Hannah
Lead Client Service Representative
Hannah joined FVH in September 2018. She has a background in customer service and massage therapy, but her love of the bond between pets and their people led her to explore a new path here at Falmouth Veterinary Hospital. Hannah lives in Gray with her partner, daughter, and spoiled rabbits, Beef and Cake.
Dr. Jackie Fullerton
Veterinarian
Dr. Jackie Fullerton enjoys providing compassionate care for pets throughout their life stages and forming long-lasting relationships with pet owners. She likes everything from routine wellness visits and the chance to educate owners about preventative care, to tackling urgent concerns that arise, and working with owners to best manage chronic conditions.
Dr. Fullerton first came to Maine as an undergraduate at Bates College and graduated with a Bachelor of Science in Biology in 2004. She earned her Doctorate in Veterinary Medicine from the Atlantic Veterinary College at the University of Prince Edward Island in Canada in 2012. Dr. Fullerton then pursued an additional year of training, completing a small animal medicine and surgery internship at a busy emergency and specialty referral hospital outside Boston. She stayed on to work at the referral hospital as an emergency veterinarian for five years before transitioning to the primary care service for the past five years.
Dr. Fullerton grew up in a small town in Upstate New York and has also lived in Vail, Colorado for five years. She is excited to have fulfilled her dream of moving back to Maine where much of her family now lives. She now resides in Falmouth, with her husband Jake, and their two young children, Max and Avery. In her free time, Dr. Fullerton enjoys skiing, mountain biking, running and generally spending time outdoors. She also enjoys spending time with her family and friends.
Dr. Oonagh Wack
Veterinarian
Dr. Oonagh Wack enjoys surgery, ophthalmology cases, pocket pets, and the ability to have long term collaborative relationships with clients and pets to make the lives of pets’ and their people better.
Dr. Wack grew up in Canada and earned her Bachelors of Science from St. Francis Xavier in Nova Scotia and her veterinary doctorate from Atlantic Veterinary College on Prince Edward Island. She furthered her veterinary education as an intern in small animal medicine and surgery at the Western College of Veterinary Medicine in Saskatoon. The Maine lifestyle and the opportunities afforded in our state are what drew her back to Maine. She joined Falmouth Veterinary Hospital in 2005.
Dr Wack is married to John Keating, a veterinary pathologist working within the medical device industry. Drs. Wack and Keating have an extensive family including four dogs, four cats and four tanks of fish. The pets have a medley of Rockstar names including Georgie Harrison, Iggy Pop, and Waylon. In her free time, she loves gardening, kayaking, traveling, live music and hiking with her dogs.
Rachel
Veterinary Assistant
Rachel graduated from Franklin Pierce University with a major in Psychology and minor in business. She joined our FVH team in June of 2019 as a Veterinary Assistant and on occasion, you’ll find her up in reception working with our Client Service Team.
Rachel grew up in a large family who had numerous dogs and cats throughout her childhood. Her love of animals began at a young age and lead her to some exciting experiences like working at a large cat non-profit in Texas for three years! It was a dream come true as she has a special love for cats. At home, Rachel has two lovely cats (Foxy and Piper).
Tia
Lead Client Service Representative
After 8 years in the animal hospitality industry, Tia joined the Falmouth Veterinary Hospital team in December 2017 with the hope of growing her knowledge and passion for animal care. After becoming Reiki certified in 2012, she has applied that energy healing to her work with animals as a hobby. This led Tia to Falmouth Veterinary Hospital to further understand the scientific approach to wellness. In her spare time, Tia enjoys any activity with her boxer mix, Luca and tabby cat, Calzone, singing, playing guitar, hiking, kayaking and Taiji.
Stevie
Certified Veterinary Assistant
Stevie has been a valued member of the FVH team since 2009. Stevie started out her career with us as a CSR and set up our social media sites.
Stevie soon learned that the medical side of FVH was her true passion and pursued and earned her veterinary assistant certificate in 2013. She has also taken on the role of inventory ordering for the hospital, which is a job she truly enjoys as she is an avid shopper. Stevie has a love for all creatures great and small. She shares her home with her husband, Dan, her daughters Eva and Nea, a 7-foot boa constrictor named Mina, two kitties, Smokey and Smee as well as Chihuahuas, Lola, Tussa, amd Stormin’ Norman Douglas.
Sue
Certified Veterinary Assistant
Sue has been working at Falmouth Veterinary Hospital since 2003. Prior to working at FVH, she was a preschool and kindergarten teacher.
Sue graduated from UMass Amherst with a B.S. in Natural Resource Studies and is currently working on a veterinary technology degree. Sue is originally from Massachusetts and has been living in Maine since 1998. Some of Sue’s favorite things to do when away from work are enjoying the outdoors, music, reading and movies.